To view a review detail, go to Reviews > Manage Reviews from the menu and click on the review you want to view from the page that opens.
Review Detail
This page contains the date, title, body, rating score, customer information, product reviewed and request to edit the review.
Approve or Reject a Review: To approve or reject a review, use the Approve or Reject buttons on the top right of the Review Detail page.
Make a Review Featured: To feature a review, use the Mark as featured button below the review on the Review Detail page. You can remove a review that has been marked as featured from the featured reviews with the Unmark as featured button from the same place.
Reply a Review: To reply to a review, use the Reply button below the review on the Review Detail page
If you want your reply to be sent to your customer via email, check the “Notify customer by emailing a copy of your reply” box and then click the Reply and notify button.
Visit a Product From Review Detail: Use the Visit button under the Reviewed Product section in the customer section to go to the reviewed product from the Review Detail page.
Ask for a Revision: Copy the link in this section with the Copy button and send it to your customer who made the review and request an edit to the review.