You can easily import your reviews to Superdesk from Judge.me, Okendo, Loox, Junip, Stamped.io or Shopify Product Reviews applications. To do this, firstly go to Reviews > Reviews Settings and at the end of the page you will see Import / Export Reviews card.
Import Reviews From Previous Apps
You can easily import your reviews to Superdesk from the applications you have used before. To do this, click the Import Reviews section in the Import / Export Reviews section of the Reviews Settings page.
In the window that opens, select the application you want to import from the Previous Review Provider section.
Click the Click to add file box in the Upload CSV file section.
Select the CSV file containing the reviews you exported from your previous application and then start the import process with the Import button.
Note: This process may take a few minutes.
Import History: You can view the date, status and details of your import history from this section. The phrases you might encounter in the History detail pane:
- Successfully imported: Total number of imported reviews
- Product reviews: Total number of imported product reviews
- Store reviews: Total number of imported store reviews
- Not imported: Number of reviews that could not be imported
- Duplicates: Number of duplicate reviews from reviews that could not be imported
- Invalid: Number of invalid reviews from reviews that could not be imported
- Product ID errors: Number of reviews with incorrect product IDs from reviews that could not be imported
- Average rating: Average rating score of reviews that were imported
- Photos imported: Number of images that were imported
- Provider: The application or provider that hosted the reviews that were imported